ORDER
You can easily place an order on our website by browsing through our catalog of spare parts, selecting the items you need, and adding them to your cart. Then proceed to checkout and follow the prompts to complete your order.
While it’s not mandatory to create an account, we highly recommend it for a smoother ordering process. With an account, you can track your order history, save multiple shipping addresses, and expedite future purchases.
You can check the availability of a spare part by searching for it on our website. If it’s listed, it’s typically in stock. However, if you need further confirmation, feel free to contact our customer support team.
Yes, most of our spare parts come with a warranty against defects in materials and workmanship. The duration of the warranty may vary depending on the specific part. Please refer to the product description or contact our customer support team for warranty details.
SHIPPING & RETURN
We offer several shipping options, including standard, expedited, and express shipping. The availability of these options depends on your location and the items in your order. You can select your preferred shipping method during the checkout process.
The shipping time varies depending on your location, the shipping method chosen, and the availability of the spare parts. Generally, orders are processed and shipped within [X] business days. You can estimate the delivery time during checkout or contact our customer support team for assistance.
Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times vary depending on the destination and the shipping method selected. You can calculate shipping costs during the checkout process before placing your order.
Some items may be non-returnable due to hygiene reasons or manufacturer restrictions. These items are typically indicated as such on our website. If you’re unsure about the return eligibility of a specific item, please contact our customer support team for clarification.
PAYMENT
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. You can select your preferred payment option during the checkout process.
At the moment, we do not offer installment payment options. However, you can choose to pay for your order in full using any of the payment methods available on our website.
Yes, you will receive an invoice for your purchase via email once your order is confirmed. The invoice will contain details such as the items purchased, the total amount due, and any applicable taxes or shipping charges.
Currently, our system does not support using multiple payment methods for a single order. Please choose one payment method to complete your transaction.